Safety on Pools

Good fun.
Clear boundaries.

Pools brings people together around shared moments. These controls help keep the experience friendly, respectful and yours to manage.

Support built into the app

The tools you need are close to the conversation, not hidden away.

01

Report a concern

Report a pool, participant or discussion message from the pool options. You can also report a person from their profile or the options on friend requests, invitations and supported Activity rows. Reports include protected evidence and relevant context so our team can review what happened.

02

Block when you need space

Blocking ends your friendship, cancels pending friend requests and invitations between you, prevents further friend requests and direct invitations, and hides discussion messages and reactions in both directions. Shared pools, picks, results and Groups remain; blocking does not remove either person from shared history.

03

Control who can find you

In Profile, turn off Show me in People search to hide your profile from username search. Existing friendships and shared pool or Group access remain.

04

Choose your notifications

Control pool updates, results, invitations and social notifications from your profile. Device-level controls remain available too.

05

Delete your account

Start deletion from Profile → Delete account, or request it by email through our account deletion page. Sign-in access is removed; shared history may show a neutral “Deleted user” placeholder and some safety records may be retained as explained in our privacy policy.

Need help?

Tell us what happened.

For an immediate risk of harm, contact your local emergency services. For a concern about Pools, report it in the app or contact our team.

Contact Pools support