Open Profile
In Pools, choose the Profile tab.
Pools Available nowDelete your Pools account
You can permanently delete your account from inside the app. This protects you by confirming the request from the signed-in account.
Choose Delete account
Scroll down in Profile and choose the Delete account button. Review what will be removed and what shared history may remain.
Confirm deletion
Confirm the permanent deletion. Apple-linked accounts may ask you to sign in with Apple again.
Can’t access the app?
Request account deletion by emailWe can help.
You can request account and associated data deletion by email without reinstalling the app. If possible, email from the address linked to your Apple or Google account and include your Pools username. If you used a guest account, have no linked email or no longer have access to it, contact us and explain the situation; we will discuss what information can verify account ownership. Never send passwords or sign-in codes. We may need to verify your identity before taking action. If we cannot verify ownership, we may be unable to delete the account securely.